<![CDATA[eM Client]]> <![CDATA[How much does eM Client for iOS and Android cost?]]> Mobile versions of eM Client with email functionality are completely free to use, with all its features. We may change our approach in the future, but for now, the mobile app will stay completely free and does not need to use a license.

]]> <![CDATA[Do I need a license for eM Client for iOS and Android?]]> No, you currently do not need a license to use eM Client for Android and iOS.

]]> <![CDATA[Where can I download eM Client for iOS?]]> You can look up eM Client in your Apple Store or use this link.

]]> <![CDATA[Where can I download eM Client for Android?]]> You can look up eM Client in your Google Store or use this link.

]]> <![CDATA[Will eM Client work on my tablet?]]> Yes, the mobile version of eM Client for iOS and Android has also been implemented to work on tablet devices.

]]> <![CDATA[Where can I find the version number of eM Client for iOS and Andr...]]> Open the menu via the top left icon and go to Settings at the bottom.
Click the ‘Help & Feedback’ option and then ‘About eM Client’.

]]> <![CDATA[How to send logs from eM Client for iOS and Android?]]> Open the menu via the top left icon and go to Settings at the bottom.
Click the ‘Help & Feedback’ option and click the ‘Send log’ option.
A new message with the logs added as attachments will pop up, send it to the email address that is pre-filled.

]]> <![CDATA[How to select multiple messages on iOS and Android? How to select...]]> To select the first message, long-tap on the given message. 
Then single-tap other messages to add to your selection. 

Clicking on the selected message again will remove it from the selection.

To select all messages click the button with the two circle checkmark icons in the top right corner

]]> <![CDATA[How to record my screen on my phone?]]> If you need to show our support team what’s happening on your screen, a screen recording can be more helpful than a screenshot.

Screen recordings on Android:

  • On most Android phones:
    • Swipe down from the top of your screen to open the top menu and look for a “Screen recorder” button.
    • Tap it and “Start recording”. A few seconds later, it will start recording.
    • To stop the recording, tap the square button on your screen. The video will be saved to your Gallery app.
  • To share in a new message:
    • Tap the Share button (three connected dots).
    • Select eM Client or another email app. A new message will open with the video attached.
  • To share in a reply:
    • Open the reply you’re writing and add the video as an attachment (a paperclip icon).

Screen recordings on iOS:

  • On most iOS phones:
    • Open Settings > Control Center > Customize Controls. Tap the plus sign next to Screen Recording.
    • Tap the gray Record button. Three seconds later, it will start recording.
    • To stop the recording, tap the red Record button. The video will be saved to your Photos app.
  • To share in a new message:
    • Tap the Share button (a box with an upward arrow).
    • Select eM Client or another email app. A new message will open with the video attached.
  • To share in a reply:
    • Open the reply you’re writing and add the video as an attachment (a paperclip icon).

 

Looking for how to record your screen on your computer?

]]> <![CDATA[How to take a screenshot on my phone?]]> If you need to show our support team what’s on your screen, taking a screenshot is the easiest way.

Screenshots on Android:

  • On most Android phones:
    • Press the Power button and the volume down button at the same time.
    • Or: swipe down from the top of your screen to open the top menu and look for a “Take screenshot” button.
    • The video will be saved to your Gallery app.
  • To share in a new message:
    • Tap the Share button (three connected dots).
    • Select eM Client or another email app. A new message will open with the image attached.
  • To share in a reply:
    • Open the reply you’re writing and add the image as an attachment (a paperclip icon).

Screenshots on iOS:

  • If your iPhone uses Face ID:
    • Press the side button and the volume up button at the same time.
  • If your iPhone uses Touch ID:
    • Press the side button and the Home button at the same time.
  • To share in a new message:
    • Tap the Share button (a box with an upward arrow).
    • Select eM Client or another email app. A new message will open with the image attached.
  • To share in a reply:
    • Open the reply you’re writing and add the image as an attachment (a paperclip icon).

 

Looking for how to take a screenshot on your computer?

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