<![CDATA[eM Client]]> <![CDATA[How to install eM Client?]]> After you download the installer from our website, run the downloaded ‘setup’ file and proceed with the installation steps.

During the installation, you can, for example, choose to make the application launch on the system startup or set it as the default mail app on your device.

]]> <![CDATA[How to import my old data to eM Client?]]> eM Client can import your data directly from Microsoft Outlook, Thunderbird, other popular clients, previous eM Client database or relevant data files.

When you first run the application, an automatic import wizard will lead you through the process if it detects that you have other email client(s) installed.

Besides this, the import options can be accessed at any time in Menu > File > Import.
This option allows you to import your emails from .eml files, contacts from .vcf or .csv files, calendar and tasks from .ics files or even eM Client settings from .xml files.

Read more in our blog: Import Data from other email clients to eM Client and in the Documentation: Getting Started.

]]> <![CDATA[How to setup eM Client with my email account?]]> After you finish installing eM Client you will be automatically asked to set up your first account. You can use the Automatic setup or open the other tabs to explore manual setup options.

To set up additional email accounts go to Menu > Accounts section and create new accounts using the '+ Add account' button.

To explore the setup options in more detail please read the Create New Account page from our online Documentation or check out specific account types in the Compatibility section on our website.

]]> <![CDATA[What mail services does eM Client support?]]> eM Client supports all standard mailing services that synchronize items through the IMAP protocol or download messages through the POP3 protocol. The application also supports synchronization through the Exchange Web Services protocol for MS Exchange and Outlook.com accounts. Outlook.com accounts can also be set up with IMAP for mail and AirSync for calendar and contacts.

To include examples: we support Gmail, Apple iCloud, Office 365, Outlook.com (MSN, Live, Hotmail), IceWarp, Microsoft Exchange, Yahoo, AOL, GMX, Kerio, ... and many more - feel free to try out the Automatic setup and see.

]]> <![CDATA[What is the difference between the IMAP and POP?]]> An email program such as eM Client can retrieve your emails using different protocols. Two of the most common protocols are IMAP and POP3. So how do they work?

POP3 protocol downloads the emails from Inbox to a specific device from the server. Once the emails are downloaded, the originals are deleted from the server. This means that if you’re using POP3, the emails are tied to a specific device and can’t be viewed on other devices without forwarding them.

IMAP, on the other hand, is not tied to a specific device. Instead, you can view your emails on any device because the emails are stored on a remote server and not on an individual device. A good example of this would be when you check your Gmail account on your phone, through your email client on your desktop or through the web interface on your laptop and you see the same messages in each case.

Most of today’s mail servers support IMAP, even though there are still exceptions. If there’s only a small storage space available on the server, synchronizing messages through IMAP would quickly lead to hitting the limit so only POP3 might be available. Fortunately, eM Client supports both IMAP and POP3. You can therefore use whichever type you prefer, depending on your server.

]]> <![CDATA[How does the automatic account setup work?]]> The automatic setup in eM Client uses the autodiscover settings on your email server. That helps the application detect the correct account settings and lets you access your data almost immediately. The most common setup is IMAP, but it also depends on the mail server you’re using with eM Client.

Read more in the Documentation: Create New Account

]]> <![CDATA[Can I setup the account manually if I need to?]]> You can set up your account manually in eM Client in a few simple steps.

  1.        Go to Menu > Accounts and click the button ‘+Add Account’.
  2.        Skip the Automatic Setup option, click on Mail and select ‘Other’ from the menu that appears.
  3.        Click ‘Next’ to proceed with the manual configuration of your account and then simply follow the instructions.

Mail > Other

Note: If you want to specify the port during the initial setup, simply add a colon and the port number directly after the server URL. Example: mail.domain.com:993

Read more in the Documentation: Create New Account

 

]]> <![CDATA[Can I synchronize my calendar, contacts or tasks too?]]> eM Client can synchronize all your calendars, contacts or tasks items if your server supports CalDAV/CardDAV, EWS or AirSync protocols. An example of a service that uses both CalDAV and CardDAV would be Fruux. You can also synchronize your Google calendar and Google contacts.

If your provider doesn’t support the synchronization of any of these items, you can always use the local calendar, contacts and tasks. Please keep in mind that items saved locally cannot be synchronized.

]]> <![CDATA[How to change the database location?]]> The default database location is in the eM Client folder under your user profile in hidden folders AppData\Roaming (the path is usually C:\Users\%username%\AppData\Roaming\eM Client).

To change it, please navigate to Menu > Settings > General > Storage where you can adjust the database folder location.

However, as the disclaimer in the settings warns: when you change the location, your original database will not be transferred. Instead, a new database will be created there on the next startup, unless you move your old database files into the new location.

]]> <![CDATA[How to export data out of eM Client?]]> eM Client supports export to all standard file types for all your items.

You can export emails into an email message format (.eml), calendars and tasks into iCalendar files (.ics) or your contacts into VCards (.vcf).

You can also export your account settings, rules, signatures, and other settings into a .xml file and import it into another instance of eM Client.

The export feature is accessible in menu > File > Export.

Read more in the Documentation: Export

]]> <![CDATA[What languages is the application available in?]]> eM Client for Windows and macOS is currently localized in the following languages:

  •          English
  •          Catalan
  •          Chinese (Simplified)
  •          Croatian
  •          Czech
  •          Danish
  •          Dutch
  •          French
  •          German
  •          Greek
  •          Hungarian
  •          Italian
  •          Japanese
  •          Korean
  •          Latvian
  •          Norwegian
  •          Polish
  •          Portuguese
  •          Portuguese (Brazil)
  •          Russian
  •          Slovak
  •          Spanish
  •          Swedish
  •          Turkish
  •          Ukrainian

eM Client for iOS and Android is currently available in:

  •          English
  •          Czech
  •          Danish
  •          Italian
  •          German
  •          Spanish
  •          French
  •          Hungarian
  •          Japanese
  •          Latvian
  •          Norwegian
  •          Dutch
  •          Portuguese
  •          Portuguese (Brazil)
  •          Russian
  •          Slovak
  •          Turkish
  •          Ukrainian
  •          Chinese (Simplified)

Note that some of the translations were created with the help of our users and may contain some translation errors or be unfinished.

If you come across an error like that, please make sure to report it to us as we'll be more than happy to improve the localizations.

If you'd like to volunteer to create a localization for a language we're missing, please contact us at info@emclient.com.

]]>