How to copy the Operations log in eM Client?
Posted by Olivia Rust on 15 June 2018 14:38
The Operations log can be very useful for troubleshooting, as it contains information about the Operations that were done during this run of the application. If there is an error message the Operations log might contain more detailed information about the error itself.
If an error message already popped up, the Log can be found in the third tab of the same Window. Otherwise, you can open this window manually in Menu > Operations. The Log is in the third tab of this window.
Simply click the Copy log button and then paste the text into a text editor (Notepad, MS Word, ...) via the Ctrl+V shortcut.
You can then search for your error message there in case the error details made the reason self-explanatory or you can send this log to the support so we can analyze it and provide advice.
Support options are described on our website in Support overview section.
In older versions the Copy log button is not available, so you will need to copy the log manually.