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Knowledgebase : Getting Started > Tutorials
How to move my eM Client data to a new computer?
The best way to ensure all your data and settings are brought over is through _Backup and Restore_. Follow these steps: _In the old device_: * Create a backup through MENU > BACKUP (Menu > File > Backup in eM Client 7 and older) * Deactivate you...
How to change the backup interval? And how to schedule the backup...
The backup options are accessible in MENU > SETTINGS > GENERAL > BACKUP. You can choose the folder where the backups will be saved and once you check the 'Enable Backup' option, you can also select how often you'd like the backup to occur and how many b...
How to customize the toolbar?
Right-click anywhere in the toolbar and select 'Customize'. In the window that appears, remove and add items or change their order by using the 'Add', 'Remove' and Arrow buttons. In versions newer than eM Client 7.1, you can also customize the Mail too...
How to report an issue?
1. If you're getting an error message, please enclose a screenshot of the error. 2. Send us the whole content of the 'Log' tab. If an error appears, you can access the log by clicking on the third tab in the same window as the Error. If no error appea...
How to use Mass Mail in eM Client?
You can send MASS MAIL from eM Client with a PRO license. Mass mail is used for messages that are sent to multiple recipients but each one will get their own copy of the message (with no addresses in CC or BCC). It is also the correct way to send messag...
How to set rules in eM Client?
Go to MENU > RULES and a window with various options will appear, from where you can create and edit the rules. Click '+NEW RULE' and follow the Rule Wizard, it will guide you through the process. Read more in the Documentation: Rules [https://www.emc...
How to edit shortcuts in eM Client?
You can edit shortcuts to fit your needs by going to MENU > SETTINGS > GENERAL > SHORTCUTS. Click on any shortcut that you want to change. Then, press the combination of keys you would like to use instead and the new information will appear next to the ...
How to use the search?
Even if you use features like rules and customizable folders to sort your mail, it can still be difficult to find a specific email. While you can manually go through your folders, there's a much easier way to quickly find what you're looking for - all you...
How to setup a default reminder on my calendar?
The default reminder status for calendars in eM Client is set to "No Reminder", but you can adjust the default reminder in MENU > SETTINGS > CALENDAR. Scroll down to Defaults and click 'SET' for default reminder. Here you can choose the time for your ...
How to archive my emails using eM Client?
There are two types of archiving: local archiving and server-side archiving. For LOCAL ARCHIVING, eM Client contains an Automatic Archiving feature which allows you to download all messages older than a selected number of days from the server and keep t...
How to run the application in Offline Mode?
To enable Offline mode from within the application simply navigate to MENU > FILE > WORK OFFLINE. If you want to run the application in the Offline mode when opening it, hold CTRL button while the application is being initialized. This will be detected ...
How to use search folders?
SEARCH FOLDERS are virtual folders that perform a search on selected criteria once you open the folder, allowing you to collect your items from specific folders or multiple selected folders just by using the right keyword or criteria. The Search folders...
How to add an internet calendar?
You can easily subscribe to an internet calendar of your choice via MENU > TOOLS > SUBSCRIBE TO INTERNET CALENDAR. Simply copy the URL address of the calendar into the address field and you are ready to browse the calendar in the Internet Calendars sectio...
How to make a local copy of my messages?
When your email account is going to be canceled soon or your space on the server is getting filled up, you might want to create a local backup of your messages or download them from your server. This applies mainly to IMAP and EWS accounts. Here are s...
How to set up Automatic replies?
Automatic replies (sometimes called "Out of office") can be enabled in MENU > TOOLS >AUTOMATIC REPLIES. In the new window that pops up, you can select the email account to apply the Automatic reply to, set the First and Last day when the reply is to be se...
How to import data from Eudora?
Unfortunately, we do not provide a direct import option from Eudora. The best way to get your data from Eudora to eM Client safely is to first use Thunderbird import the data into it. Detailed instructions can be found in this MozillaZine article [http://...
How to export contacts into a CSV file?
The default Export option for Contacts is VCF file, which is a standard file type for electronic contacts, but you can export your contacts into a CSV file as well. * Go to the Contacts section and use the LIST - CUSTOM VIEW. * In this view, all inf...
How to backup eM Client database to transfer all my data to anoth...
The easiest way of moving your database to another device is to make a backup of your current database in MENU > BACKUP. eM Client will back up the whole application database into the folder selected in MENU > SETTINGS > GENERAL > BACKUP. You can also e...