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Knowledgebase : Tutorials
How to move my data to a new computer?
The best way to ensure all your data and settings are brought over is through BACKUP AND RESTORE. Steps and tips are as follows: IN THE OLD DEVICE: * Create a backup through _MENU>FILE>BACKUP_ * Deactivate your license if you are no longer going...
How to report an issue?
Please understand that the problem-solving process is difficult and can be very time-consuming. So if you want to get faster responses, make sure to follow these guidelines on how to report an issue: * If you are getting an error message, please ENCLO...
How can I change the database location?
The default location where eM Client stores all your data is _C:Users__AppDataRoamingeM Client._ AppData is a hidden folder, is the name of your logged in Windows account. To change the database location, ple...
How can I create or adjust my own theme?
All official themes are already included inside eM Client. You can view those in MENU > TOOLS > SETTINGS> APPEARANCE > THEMES. But you can also easily create your own theme from these if you are handy with XML. STEPS TO FOLLOW: * Select the theme ...
Gmail - how do I set my account as POP?
While the Gmail's default (and preferred email protocol) is IMAP, we definitely support a POP protocol option as well. However, since it's not the available setting from Autodiscover, you will need to set up the account manually. Gmail has special secur...
How can I setup a calendar account?
If you want to set up just a separate calendar account or your available calendar account could not be found using the Automatic setup, you can definitely set it up manually. First of all, go to MENU > TOOLS > ACCOUNTS, and click on the + button. Skip t...
How can I setup a contacts account?
If you want to set up just a separate account for Contacts or your available 'Contacts' account could not be found using the Automatic setup, you can definitely set it up manually. First of all, go to MENU > TOOLS > ACCOUNTS, and click on the + button. ...
The program is in a strange langauge, how do I change it?
If the program somehow switched to a language you do not understand, do not worry! THE BUTTONS ARE LOCATED IN THE SAME PLACE FOR ALL LOCALIZATIONS, so follow these screenshots to find your way to the language settings: Open MENU > TOOLS > SETTINGS in th...
Can I move among the left menu items using my keyboard?
Yes, you can easily navigate between the left-side menu items (_Mail, Calendar, Tasks, Contacts_) using the CTRL and 1, 2, 3, 4 keys. The numbering applies from the top down, so if you are, for example, in CONTACTS section you can easily move back up to...
AOL - How can I add my Calendar and Contacts?
Using the automatic setup in MENU > TOOLS > ACCOUNTS will set up your AOL account only for email using IMAP for incoming and SMTP for outgoing mail (which is the default setting taken from the mail server). However, you can set up separate Calendar and ...
Can I apply startup parameters to eM Client?
Yes, you can definitely use a number of startup parameters. Here is a short overview: /DBLOCATION PATH This parameter will determine which folder will eM Client load the main database from. If the given folder does not exist, eM Client will create t...
How can I make a local copy of my messages?
You might want to create a local backup of your messages or download them from your server, whether your email account is going to be canceled soon or your space on the server is getting filled up. This applies mainly to IMAP and EWS accounts. This tuto...
How can I get eM Client to connect through my proxy?
If you use the default Windows proxy, download the config included in attachments of this article. Copy it into the EM CLIENT folder in C:PROGRAM FILES (X86). This config file should then enable the program to detect the needed credentials for your prox...
I changed my preferred font but messages are still written in def...
This is, unfortunately, a common confusion, as there are two different settings for changing your font style. One if your preferred style for READING messages and the other for WRITING/COMPOSING a message. 1. MENU > TOOLS > SETTINGS > MAIL > READ The P...
What is the difference between Archive feature and Automatic Arch...
eM Client supports two specific kinds of Archiving features. Local automatic archiving inside the eM Client program and the Gmail archiving. Automatic Archiving eM Client archiving can be found in MENU>TOOLS>SETTINGS>MAIL>AUTOMATIC ARCHIVING. The way ...
How do I import data from Eudora?
Unfortunately, we do not provide a direct import option from Eudora. The best way to get your data from Eudora to eM Client safely is to first use Thunderbird import the data into it. Detailed instructions can be found in this MozillaZine article [http://...