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Knowledgebase : Accounts
After you finish installing eM Client you will be automatically asked to set up your first account. You can use the AUTOMATIC SETUP or open the other tabs to explore manual setup options. To explore the setup options in more detail please read the CREAT...
eM Client supports all standard email accounts using the IMAP, POP3 and EWS protocols. Most commonly used servers and their accounts' setup can be found on our website [http://www.emclient.com/server]. But, generally, if you account can be set up with t...
You've probably heard about different mail protocols, specifically about IMAP and POP3, which are most commonly used. Many mail providers even provide server settings for both options, but what is the difference? POP3 is more old-fashioned protocol. It ...
Please understand that the problem-solving process is difficult and can be very time-consuming. So if you want to get faster responses, make sure to follow these guidelines on how to report an issue: * If you are getting an error message, please ENCLO...
If you have several email addresses set up in eM Client, you might want to select a specific one to be your default account. This is the account your emails will automatically be sent from when you compose them. You can change which email account you're s...
The automatic setup uses the AUTODISCOVER settings on your email server. This way the application can detect the correct account settings and let you access your items almost immediately - so the protocol used (IMAP, POP, EWS) and the services available (...
You can definitely set up your accounts manually in a few simple steps. First of all, go to MENU > TOOLS > ACCOUNTS, and click on the + button. Skip the Automatic setup and open any of the sections below - you can set up all kinds of email, calendar, co...
eM Client can synchronize all your calendar, contacts or tasks items if your server supports the CALDAV or CARDDAV protocol. You can also synchronize your GMAIL, ICLOUD or FRUUX calendar with eM Client. If you do not have a calendar account, you can alw...
You probably already know that you can link several accounts to eM Client. But you might decide that, for whatever reason, you don't want a specific account linked to eM Client after all. If this is the case, you can delete an account in just a few second...
We've talked before about adding a new account [https://support.emclient.com/index.php?/default_import/Knowledgebase/Article/View/100/0/how-to-setup-em-client-with-my-email-account] or deleting an account [https://support.emclient.com/index.php?/default_i...
This is a known issue with selected Yahoo servers because Yahoo does not officially support subfolders. That is why the subfolders created in eM Client can disappear after synchronizing with the Yahoo server. The server will clear them out. We suggest...
When setting up a POP3 account using the automatic or manual account setup, you can choose between CREATING A SEPARATE FOLDER TREE in the left pane for your POP3 account, or you can have your items synchronized with the DEFAULT LOCAL FOLDERS tree. Both ...
Microsoft has unfortunately decided to stop supporting Skype for 3rd party applications so this feature had to be removed from eM Client. eM Client does not provide VoIP functionality, but clicking on the phone number in the Contact section of the Sideb...
Unfortunately, Facebook has decided to quit facebook chat support for third-party applications as of APRIL 30TH, 2015. Therefore, this functionality has been removed from eM Client as well.
To set up an alias to your account navigate to the account settings under MENU > TOOLS > ACCOUNTS, select your account, click on "Aliases" under the General setup of your account and add your email address to the list of Aliases. > NOTE: In order to sen...
This window is a normal step of Gmail accounts set up, as can be seen in our step-by-step Gmail/G Suite setup [https://www.emclient.com/em-client-with-g-suite] on our website. It's part of Google's authentication called oAuth, where instead of giving th...
This issue started happening since eM Client 7.0 and it's because we changed the way we work with Gmail. Since we started supporting Gmail labels and folder structure, all labels are synchronized. And one thing that was not visible before (and might not b...
While the Gmail's default (and preferred email protocol) is IMAP, we definitely support a POP protocol option as well. However, since it's not the available setting from Autodiscover, you will need to set up the account manually. Gmail has special secur...
If you want to set up just a separate calendar account or your available calendar account could not be found using the Automatic setup, you can definitely set it up manually. First of all, go to MENU > TOOLS > ACCOUNTS, and click on the + button. Skip t...
If you want to set up just a separate account for Contacts or your available 'Contacts' account could not be found using the Automatic setup, you can definitely set it up manually. First of all, go to MENU > TOOLS > ACCOUNTS, and click on the + button. ...
Using the automatic setup in MENU > TOOLS > ACCOUNTS will set up your AOL account only for email using IMAP for incoming and SMTP for outgoing mail (which is the default setting taken from the mail server). However, you can set up separate Calendar and ...
After you set up your Gmail account your might encounter this error message: 'All Mail' folder disabled For Gmail and Google Apps accounts, eM Client synchronizes the 'All Mail' folder. It appears that IMAP access for this folder on account '
No, email synchronization cannot be limited to just a selected time period (for example from just past few months or years). For IMAP accounts we instead only synchronize email headers - this way you have an overview of all your messages but the synchro...
Unfortunately, Gmail does not forward the information about the label color through IMAP protocol, so eM Client cannot load the exact same colors and assigns random ones instead. However, if you go to MENU > TOOLS > CATEGORIES and create a new category ...