You can always download the installation file directly from our
DOWNLOAD WEBPAGE [HTTP://WWW.EMCLIENT.COM/DOWNLOAD].
After the SETUP.MSI file is downloaded simply double-click it to run
it and follow the steps.
You can choose to set the program as THE...
After you install eM Client for the first time, a window with
Application Import options in your device pops up. If you have
previously installed other email clients on your computer (MS Outlook,
ThunderBird, ...) they will appear in this window.
If you...
All our licenses are lifetime, which means they never expire, but
there are few differences in features.
With PRO LICENSE, you can set up an unlimited number of email accounts
while FREE LICENSE allows up to two. Any account which provides an
email serv...
The license must be activated inside your installed _eM Client
program_, not on our website nor through email messages.
In the main program window find the MENU button in the top left.
Open the MENU > HELP >LICENSE section.
Click the ACTIVATE button...
Important security updates are pushed automatically, so if there is
one available an 'Automatic update' window will pop up after startup.
There can be service updates available that are not pushed to all
users automatically though. In that case, you can...
When you purchase an eM Client Pro license it is valid for current
official MAJOR VERSION, all its UPDATES and all older versions. You
also receive one year of PRO support access. Our licenses do not
expire, so there is no time limit on the program use.
...
After you finish installing eM Client you will be automatically asked
to set up your first account. You can use the AUTOMATIC SETUP or open
the other tabs to explore manual setup options.
To explore the setup options in more detail please read the CREAT...
eM Client supports all standard email accounts using the IMAP, POP3
and EWS protocols.
Most commonly used servers and their accounts' setup can be found on
our website [http://www.emclient.com/compatibility]. But, generally,
if you account can be set up...
You've probably heard about different mail protocols, specifically
about IMAP and POP3, which are most commonly used. Many mail providers
even provide server settings for both options, but what is the
difference?
POP3 is more old-fashioned protocol. It ...
To setup or change Backup settings go to MENU > TOOLS > SETTINGS >
GENERAL > BACKUP. Make sure the box "ENABLE BACKUP" is checked.
Once it is, you can specify the folder where backups will be saved,
how often you want them to occur, and how many backups...
Right-click the toolbar and click the 'CUSTOMIZE' option. Then add or
remove any of the button options and save it to apply the change.
_Toolbar customization is supported since eM Client 7, older versions
do not have this option._
__
Please understand that the problem-solving process is difficult and
can be very time-consuming. So if you want to get faster responses,
make sure to follow these guidelines on how to report an issue:
* If you are getting an error message, please ENCLO...
Have you lost your activation key? No problem!
Simply enter the email address used for the license registration on
our [http://www.emclient.com/lost-activation-key] 'LOST LICENSE KEY'
WEBSITE [HTTP://WWW.EMCLIENT.COM/LOST-ACTIVATION-KEY], and we will
se...
You can send MASS MAIL from eM Client. Mass mail is used for messages
that are sent to multiple recipients but each one will get their own
copy of the message (with no addresses in CC or BCC).
It is also the correct way to send messages to numerous reci...
This window is a normal step of Gmail accounts set up, as can be seen
in our step-by-step Gmail/G Suite setup
[https://www.emclient.com/em-client-with-g-suite] on our website.
It's part of Google's authentication called oAuth, where instead of
giving th...
eM Client is currently localized in the following languages:
* English
* Czech
* Danish
* German
* Greek
* Spanish
* French
* Hungarian
* Italian
* Japanese
* Korean
* Dutch
* Norwegian
* Polish
* Portuguese
* Portuguese ...
We believe that Spam should be filtered directly on the server so eM
Client includes only one default Spam rule that moves messages marked
by SpamAssassin [https://spamassassin.apache.org/] as spam to the Junk
folder. Besides this option, you can always b...
Yes, you can use a number of variables in your messages while sending
mass mail from eM Client.
To add variables, right-click the message body while composing a new
message and select INSERT > VARIABLE. Then you can select a number of
variables from a l...
eM Client can import your data directly from your previous email
client program if it was installed on your current device. The
supported programs are:
* Microsoft Outlook
* Microsoft Outlook Express
* Windows Address Book
* Windows Mail (Vista)...
With 'Send later' you can set a specific time when you want your
message to be sent.
You can either use the drop-down menu under the SEND button or the
option MENU > MESSAGE > SEND LATER... in the _Compose (New message)_
window.
Until the message is s...
> ATTENTION: THESE SOLUTIONS CAN ONLY WORK WITH EM CLIENT 8.0 OR NEWER
> VERSIONS, THEY WILL NOT WORK FOR LEGACY VERSIONS OF EM CLIENT.
eM Client supports MFA/oAuth login, but the pop-up window for this
authentication method will not be allowed to be use...
Yes, it's possible to lower the row height or change the font of your
inbox by going to MENU > SETTINGS > APPEARANCE > LISTS
Upon upgrading to eM Client 8, all your folders were "hidden" by
default under a folder called 'MORE'. This was to give you a fresh
start with your folder management and make the interface more
streamlined.
To remove items from the More folder, simply d...
When you go to type in a name in the TO: section, if there is an X
button on the right side in the suggestion list, then it can be
deleted from the history of recipients. Otherwise, the unwanted
contact must be deleted from your address book.
You can al...
It's possible to disable them in MENU > SETTINGS > GENERAL >
NOTIFICATIONS. For best results, we would also advise to uncheck the
_Use system notifications_ box.
Help Desk Software by Kayako