I upgraded to eM Client 7 and now my data is missing - Powered by Kayako Help Desk Software

Knowledgebase

(33)Getting Started (40)Features (24)Accounts (16)Tutorials (26)Troubleshooting (10)Known issues

I upgraded to eM Client 7 and now my data is missing Posted by Olivia Rust on 10 April 2017 10:31
Your data hasn't been actually lost - you just accidentally skipped database migration. eM Client 7 has a completely new database structure, so the data cannot be just loaded from the old database. To migrate your data manually please use the Menu - File - Import.. - Import from eM Client 6 option.
(87 vote(s)) Helpful Not helpful