Knowledgebase: Troubleshooting
I'm having issues while using the Licensing. "Download Silverlight" appears on the site, but I've already installed it..
Posted by Pavel Karfik on 14 May 2015 18:06

Update: New licensing manager has been released for PRO license users and is available at http://licensemanager.emclient.com/

 

Chrome recently pulled their support of Silverlight and as a result, the only browser that you can use to access licensing.emclient.com is Internet Explorer. 

If you are using Windows 10, you can still access Internet Explorer - simply type Internet Explorer into search and launch it.

*We're working on an entirely new licensing system that will be compatible with all browsers, we apologize for the inconvenience in the meantime.

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