Knowledgebase
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How to force eM Client to use my autodiscover setting for my domain?
Posted by Olivia Rust on 08 August 2025 18:12
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If your domain was previously connected to a Microsoft server, you may encounter issues setting up the account using Automatic setup if you now use your own server.
There is a workaround to specify your autodiscover settings in your system registry. Windows Open Start menu and type in REGEDIT Navigate to path Computer\HKEY_CURRENT_USER\Software\eM Client\Autodiscover (if the key Autodiscover is missing, add it) Add new STRING named after your domain, for example testing-domain.com
Into the string, fill in your URL address leading to your preferred autodiscover, ex. http://testing-domain.com/autodiscover/autodiscover.xml Restart eM Client and try the automatic setup again, eM Client should use the specified autodiscover from the registry for your domain.
macOS Open the Terminal and run this command: plutil -insert Autodiscover -dictionary ~/Library/Preferences/com.emclient.mail.client.plist The second command is plutil -insert 'Autodiscover.testing-domain\.com' -string 'http://testing-domain.com/autodiscover/autodiscover.xml' ~/Library/Preferences/com.emclient.mail.client.plist You need to replace the testing-domain in both places with your domain, but keep the special symbols in. Restart eM Client and try the automatic setup again, eM Client should use the specified autodiscover from the registry for your domain.
If you need to remove the registry item: Windows: go back to Computer\HKEY_CURRENT_USER\Software\eM Client\Autodiscover and remove the string macOS: open Terminal and run the command plutil -remove Autodiscover ~/Library/Preferences/com.emclient.mail.client.plist
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