Knowledgebase: Troubleshooting
Gmail - All of my messages are marked as Important, how to stop it?
Posted by Olivia Rust on 12 June 2018 14:32

This issue started happening since eM Client 7.0 and it's because we changed the way we work with Gmail. Since we started supporting Gmail labels and folder structure, all labels are synchronized. And one thing that was not visible before (and might not be visible in other clients) is that Gmail assigns the 'Important' label to all messages synchronize through IMAP.

In eM Client 8.1 we added a workaround in the Menu > Accounts section under the IMAP tab.
Under Tag section you will find the Show Important tags option and you can select to either show it based on Gmail's settings, Always show it or to Never show it.

 


 

LEGACY OPTION
In older versions, you need to go to your Gmail settings in your web browser and creating a filter that will remove the Important label automatically from each message.

Go to Gmail webmail, open Settings > Filters and Blocked addresses. Create a new filter where all messages accepted by your email address will never be marked as Important.

Screenshots of such filter setting can be found below:

 

Note: You can either apply the filter directly to all previous conversations or open the Important folder/label and manually select all messages and remove the Important label.

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