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Knowledgebase: Troubleshooting
I'm having issues while using the Licensing. "Download Silverlight" appears on the site, but I've already installed it..
Posted by Olivia Rust on 07 June 2018 13:24

Update: New licensing manager has been released for PRO license users and is available at http://licensemanager.emclient.com/

SilverLight is no longer needed for access to our License manager.

 

Chrome recently pulled their support of Silverlight and as a result, the only browser that you can use to access licensing.emclient.com is Internet Explorer. 

If you are using Windows 10, you can still access Internet Explorer - simply type Internet Explorer into search and launch it

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