Knowledgebase
Yahoo - Why can't I see my subfolders when I synchronize my account?
Posted by Olivia Rust on 31 May 2018 16:47

This is a known issue with selected Yahoo servers because Yahoo does not officially support subfolders.

That is why the subfolders created in eM Client can disappear after synchronizing with the Yahoo server. The server will clear them out.

We suggest only using top-level folders in Yahoo to make sure no messages get lost.

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