Knowledgebase: Troubleshooting
I have activated my license on a second computer and my first computer has started to ask for the license key again, how can I resolve this?
Posted by Olivia Rust on 22 May 2018 15:02

As shown on our License pricing options website basic eM Client licenses are meant to be used on one computer only. If you have a FREE license or a single Pro license and have activated it on two or more computers, you will be asked to re-activate your eM Client license each time you switch between the computers.

We offer very significant discounts for multi-licenses, so when you buy a license consider buying the number of seats you need. The multi-license discount cannot be used after you finish your purchase and additional seats cannot be bought separately. If you have any questions regarding the purchase, please send your questions to our Sales department at

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