Knowledgebase
Why I can't see my messages right after I open the application?
Posted by Pavel Karfik on 12 May 2015 15:08

eM Client by default only downloads the headers of incoming messages and the body content is downloaded once you open the message's details.

While the startup synchronization is being processed by your server, it's possible the request for downloading body content may have timed out and can be run again once the folder sync is finished.

To avoid this, try to enable the "Download messages for offline use" on your account or one of your folders - for example your Inbox.

To do so, navigate to your account settings, IMAP, and check the option to download messages for offline use, or right click your folder, navigate to it's properties and enable the option for selected folders only.

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